Uganda Electricity Generation Company Limited (UEGCL) is committed to safeguarding your personal data in accordance with the Data Protection and Privacy Act, 2019 and applicable international standards. This Privacy Notice outlines how we collect, use, share, and protect your personal data, as well as your rights regarding that data.
1. Scope
This Notice applies to all individuals whose personal data UEGCL processes, including:
- Employees (current and former), job applicants
- Customers and prospective customers
- Contractors, consultants, suppliers, and partners
- Website visitors, regulatory authorities, and local community members
2. Data We Collect
We collect various types of personal data depending on your relationship with UEGCL. These include:
- Identification & Contact Details (e.g., name, ID, phone, email)
- Employment & Financial Data (e.g., job title, bank details)
- Technical Data (e.g., IP address, device info)
- Health & Safety, Legal, and Demographic Data
- Preferences and communications (e.g., surveys, newsletters)
Special consideration is taken when collecting data from minors, with parental consent and enhanced security protocols.
3. How We Collect Data
Data is collected through:
- Direct interactions (forms, service requests, surveys)
- Automated technologies (website cookies, analytics)
- Third-party sources (regulators, partners)
- Employment and HR processes
- Social media and events
4. Use of Data
Your data is used for purposes such as:
- Service provision and billing (contractual necessity)
- Compliance with legal obligations
- Communications and marketing (with consent)
- Security, research, and operational improvement (legitimate interests)
- Human resource management
5. Data Sharing
We may share your personal data with:
- Service providers (IT, payment processors)
- Regulators and legal authorities
- Business partners and financial institutions
- Emergency services and legal advisors
- Marketing and research agencies (with your consent)
All third parties are required to maintain strict confidentiality and data protection standards.
6. Data Security
We implement technical and organizational measures, including:
- Encryption, firewalls, and access controls
- Employee training and internal audits
- Physical security and secure data deletion protocols
7. Your Rights
You have the right to:
- Access, correct, delete, or restrict your personal data
- Object to processing (e.g., for marketing)
- Request data portability
- Withdraw consent at any time
- Know the consequences of refusing to share data
To exercise your rights, contact our Data Protection Officer (DPO) at dpo@uegcl.go.ug.
8. Data Retention
Personal data is retained only as long as necessary for its intended purpose, legal compliance, or business needs. Once no longer required, it is securely deleted following documented procedures.
9. Cookies and Tracking
UEGCL uses essential, performance, functionality, and third-party cookies on its website. You may manage cookie preferences via your browser or our cookie banner.
10. Changes to This Notice
We may update this Privacy Notice from time to time. Significant changes will be communicated through email and posted on our website. The effective date of changes will be clearly indicated.
11. Contact Us
Data Protection Officer
Email: dpo@uegcl.go.ug
Phone: +256312372165
General Inquiries
Email: info@uegcl.go.ug
Website: www.uegcl.com